Support
Frequently asked questions
Why should I buy the products on your website?
- Lower price.
- Original files without malware, viruses, or advertising.
- All products work on an unlimited number of websites (domains) (unlimited license).
- All products are available by direct links.
- We regularly update products and constantly add new products, which are difficult to find anywhere else!
Item Support Update Lifetime?
We are do not support Update Free. You can not buy old version and request update latest version.
How to request an update for an item?
- You can Create ticket request Update before buy. If CodingShop show old version.
- We are not support Update Free. You can not buy Old version and request Update Free latest version
What if the product version on the website is not the latest?
We do not support updates, so please contact me for updates to the product you plan to purchase. If you buy an older version, consider changelog carefully from the author before you buy. Make sure you can use the version we offer. Because we will not refund.
Can I download previously purchased products?
Yes, you can download previously purchased products. The download limit is 10 days from the date of your successful purchase. (We are do NOT support Update Free or Re-Download if item Deleted)
Are the products on the website original?
All products presented on the website are downloaded directly from the developer websites and are original. We do not sell any products downloaded from third-party resources.
What are the guarantees that the products on the website do not contain malicious code, viruses or advertisements?
We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads. To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, the service VirusTotal or the scanner Aibolit.
In the downloaded archive VirusTotal service detected a virus
In the list of antiviruses VirusTotal there are Chinese antivirus solutions, such as Bkav, Jiangmin, Rising, Cyren. Such antiviruses often check the code simply for the presence of function eval, base64_encode/decode, etc. Although the presence of such constructions in the php-code does not at all mean that the code is malicious, and many developers use these functions for their own purposes (packing/unpacking data, custom fonts in css and others). For this reason, Chinese antiviruses often detect on absolutely clean files downloaded directly from developers. This is called false positives. Usually on VirusTotal when checking the files, the detection rate for false positives of 1-2 (Chinese) antivirus out of 55. In case the detection rate is higher – it may be highly likely that within the file being checked, there may be malicious code or a virus present.
